As of OEP 2024, CMS has required agents to complete 3 consents when assisting clients with enrolling in an Affordable Care Act (ACA) plan.

It gives the client control over who can access their records and for what purpose

To Access: Select CLIENT tab > CLIENT SIGNATURES > ACA CLIENT CONSENT

Allows an individual to explicitly agree that an agent or broker assisting them with Affordable Care Act (ACA) marketplace enrollment can access their personal information and help them complete an eligibility application, ensuring transparency and confirming the accuracy of the data submitted on their behalf

To Access: Select when reviewing the ACA eligibility app before downloading eligibility notice.

Ensures that agents only act on the consumer's behalf with their full knowledge and agreement while also protecting the consumer's privacy and upholding compliance standards

To Access: Select after picking the plan before submitting an app

To view the status of ACA consent sent to the client, take the following steps in My MFG

1. Go to the CLIENT tab on the top navigation banner

2. Select CLIENT SIGNATURE

3. Select one of the tabs highlighted below