This article explains the free website and matching email benefits for agents in ACA Star, Medicare Star, or All-In, including how to request a site, how long it takes, who to contact, and how to request changes.
In this article we'll cover:
What website and email benefits do Star Program agents receive?
Can I get a fully custom-made website from Messer?
How do I set up an agent website?
How long does an agent website take?
Who do I contact with questions about an existing website or email?
How do I request changes to an existing agent website?
What if I am not currently in a Star Program?
If you need help, contact Producer Support, by phone at (866) 568-9649, or by email at [email protected].
What website and email benefits do Star Program agents receive?
Agents enrolled in ACA Star, Medicare Star, or All-In receive a range of no-cost products and services. These include a free client-facing website and a custom email address that matches their website domain. For program qualification and the full benefit lists, see Messer's 3 Agent Programs.
Can I get a fully custom-made website from Messer?
No. Messer does not offer fully custom-made websites. Agent websites use customized templates. Text, colors, logos, and images can be changed. Fully custom site builds are not available.
How do I set up an agent website?
Start with the agent website interest form at https://messerfinancial.com/agent-website-interest-form/. This form verifies Star Program status before the Website Order Form is sent.
After you join a Star Program, you may also receive a welcome email with a link to the Website Order Form, which is submitted to our Communications Department. Once that form is completed, the Communications team will send a follow-up form to gather website specifications.
Agents who are already enrolled in a Star Program and need the Website Order Form link can request it by emailing [email protected].
How long does an agent website take?
An agent website typically takes 7-14 business days.
Who do I contact with questions about an existing website or email?
Agents who already have a website or email and have questions can contact the Communications team at [email protected].
How do I request changes to an existing agent website?
To request changes to an existing agent website, use the change request form at https://link.messerftest.com/widget/form/1zsNXPzOxGL7gPWnrX7x.
What if I am not currently in a Star Program?
Agents who are not currently part of a Star Program but are interested in receiving a website and email through Messer can reach out to Producer Support, by phone at (866) 568-9649, or by email at [email protected], or start with the interest form above so program status can be verified.
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