From this page, you can view the policy status, AOR (Agent of Record) status, any pending documents that need to be uploaded, and eligibility results. This is the most detailed way to review a client's ACA application.

Use the EDE ACA Agent Dashboard to monitor applications in real time. The dashboard provides the current application status, submission updates, and processing visibility. This is the quickest way to track multiple ACA applications at once.

Open the client's profile and select the EDE Eligibility tab, then click View to go directly to the client's ACA eligibility page. This is the fastest way to check the status of a single client's ACA application and replaces the previous process of locating the client through the EDE ACA Agent Dashboard.

After submitting a Medicare enrollment, a confirmation page is generated. You can re-access this confirmation by going to the Client's Profile and selecting Enrollment History. From there, you can view the enrollment date, effective date, current status, and a print option for documentation.

You can also check your client's enrollment status by going to your Medicare carrier broker portal.

For additional help, please contact Producer Support, which is available by chat directly from your account, by phone at (866) 568-9649, or by email at [email protected].