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MyMFG: Best Practices for Checking Application Status

This guide outlines how to quickly and accurately locate application statuses for both ACA and Medicare enrollments in MyMFG.

Updated over 2 months ago

ACA Application Status

Option 1: EDE Person Search

  1. Complete an EDE Person Search

  2. Click View Application

  3. Review the client’s Eligibility Page

From this page, you can view:

  • Policy status

  • AOR (Agent of Record) status

  • Any pending documents that need to be uploaded

  • Eligibility results

This is the most detailed way to review a client’s ACA application.


Option 2: EDE ACA Agent Dashboard

Use the EDE ACA Agent Dashboard to monitor applications in real time.

The dashboard provides:

  • Current application status

  • Submission updates

  • Processing visibility

This is the quickest way to track multiple ACA applications at once.


Medicare Enrollment Status

After submitting a Medicare enrollment, a confirmation page is generated.

You can re-access this confirmation by:

  1. Going to the Client’s Profile

  2. Selecting Enrollment History

From there, you can view:

  • Enrollment date

  • Effective date

  • Current status

  • Print option for documentation

You can also check your client's enrollment status by going to your Medicare carrier broker portal.

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