New agents who have never completed Marketplace registration should follow the full step-by-step walkthrough in New Agent's Guide to Registration and Training for 2026.
Who is required to complete Marketplace registration and training?
All agents and brokers must complete Marketplace registration and training through CMS before selling ACA Marketplace plans. The steps and time required depend on whether you completed Marketplace training for the previous plan year.
What is the difference between new and returning agent training?
Agents who did not complete Marketplace training for the previous plan year must complete the full training. Returning agents who completed training for the previous plan year are automatically enrolled in the shorter Marketplace Training for Returning Agents and Brokers, which takes approximately 60 minutes and consists of one required module and one exam.
Where is Marketplace training available?
Training is available through the CMS Enterprise Portal at portal.cms.gov. Training may also be available through CMS-approved vendors. Visit the registration and training webpage for a current list of approved vendors.
I am a new agent and do not have a CMS Enterprise Portal account. What do I do first?
Before completing training, new agents must complete these steps in order:
Create a CMS Enterprise Portal account at portal.cms.gov and set up a Multi-Factor Authentication (MFA) device.
Request the Agent Broker Training Access role.
Complete remote identity proofing through the Identity Management (IDM) system.
Complete your agent/broker profile on the Marketplace Learning Management System (MLMS) via the CMS Enterprise Portal.
What are the steps to complete Marketplace registration and training?
All agents and brokers follow these steps:
Log in to the CMS Enterprise Portal and set up or update your MFA device.
Update your information on your MLMS agent/broker profile.
Complete the Marketplace training requirement on the MLMS or through a CMS-approved vendor.
Read and accept the applicable Marketplace Agreement(s).
Print your Registration Completion Certificate.
7–10 business days after completing training, confirm that your NPN appears on the Registration Completion List (RCL) and is marked "Valid" for the current year, verified against NIPR.
How do I know my training is complete and my NPN is active?
7–10 business days after completing training, check that your NPN appears on the RCL and is marked "Valid" in the current year column. You cannot sell Marketplace plans until your NPN shows as valid on the RCL.
How do I avoid creating a duplicate CMS Enterprise Portal account?
If you already have a CMS Enterprise Portal account, do not create a new one. Creating a duplicate account can cause issues with your registration status and compensation eligibility. Review the Quick Reference Guide: Avoiding a Duplicate CMS Enterprise Portal Account.
Who do I contact if I need help with registration or training?
Contact the Marketplace Service Desk at 1-855-267-1515.
Helpful Resources
Additional Resources
For additional help please contact Producer Support, which is available by chat directly from your account, by phone at (866) 568-9649, or by email at [email protected].