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What is the policy on sharing MyMFG login credentials or accessing another person’s profile?

Messer Financial Group's policy on sharing MyMFG login credentials, accessing another agent's account or client profile, and compliance requirements for individual account use under CMS guidelines.

Written by Micaela Caruccio

MyMFG Login Credential Sharing Policy

Sharing login information or signing into another person's MyMFG profile is strictly forbidden. This policy is enforced by both Messer Financial Group and CMS to ensure the security and integrity of user accounts.


Policy Details

  • No sharing of login credentials: Agents are not allowed to share their MyMFG login information with anyone else.

  • No access to another person's profile: Agents must not attempt to log into or access another individual's MyMFG profile under any circumstances.


Why This Policy Matters

This policy is in place to protect sensitive personal and professional information, maintain compliance with CMS regulations, and ensure the integrity and security of the MyMFG platform.


Consequences of Policy Violation

Violating this policy may result in suspension or termination of access to MyMFG, and the violation may be reported to CMS, which may lead to further penalties.


Additional Resources

For additional help, please contact Producer Support, which is available by chat directly from your account, by phone at (866) 568-9649, or by email at [email protected].

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