A MyMFG Admin Account allows agency owners to grant an assistant access to MyMFG for managing agents and clients on behalf of the agency. A MyMFG Admin Account is designed for operational and supervisory tasks only — MyMFG Admin Accounts cannot be used for quoting or enrolling business.

Any agency owner contracted with Messer Financial can request a MyMFG Admin Account for a designated assistant. The agency owner is responsible for the assistant's access and activity within MyMFG.

To request a MyMFG Admin Account for an assistant, the agency owner must complete the following steps:

After Producer Support receives the completed MyMFG Admin Access Request Form and Attestation, the MyMFG Admin Account is typically set up within 24 hours. Permissions for the MyMFG Admin Account are configured based on the agency owner's request.

A MyMFG Admin Account provides access to agency management features in MyMFG, including oversight of agents, client records, and reporting. The agency owner determines which permissions the MyMFG Admin Account receives during the request process.

For a full breakdown of agency management features available in MyMFG, see Agency View Features in MyMFG.

A MyMFG Admin Account does not allow:

MyMFG Admin Accounts are restricted to oversight, management, and operational functions within the MyMFG platform.

If an agency owner needs to modify a MyMFG Admin Account, the agency owner can submit a request to Producer Support at [email protected].