A MyMFG Admin Account allows agency owners to grant an assistant access to MyMFG for managing agents and clients on behalf of the agency. MyMFG Admin Accounts are designed for operational and supervisory tasks only — they cannot be used for quoting or enrolling business.
Who Can Request a MyMFG Admin Account
Any agency owner contracted with Messer Financial can request a MyMFG Admin Account for a designated assistant. The agency owner is responsible for the assistant's access and activity within MyMFG.
How to Request a MyMFG Admin Account
Contact Producer Support by chat or by email at [email protected] to request a MyMFG Admin Account.
Producer Support will send the MyMFG Admin Access Request Form and Attestation to the agency owner.
Complete the form and attestation and return it to Producer Support.
Turnaround Time
After Producer Support receives the completed form, the MyMFG Admin Account is typically set up within 24 hours. Permissions are configured based on the agency owner's request.
What a MyMFG Admin Account Can Do
A MyMFG Admin Account provides access to agency management features in MyMFG, including oversight of agents, client records, and reporting. The agency owner determines which permissions the admin account receives. For a full breakdown of available agency management features, see Agency View Features in MyMFG.
MyMFG Admin Account Limitations
A MyMFG Admin Account does not allow quoting insurance plans, submitting enrollments, or acting as a licensed agent for sales activity. MyMFG Admin Accounts are restricted to oversight, management, and operational functions.
Change MyMFG Admin Account Permissions
To modify a MyMFG Admin Account's permissions, contact Producer Support.
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Additional Resources
For additional help, please contact Producer Support, which is available by chat directly from your account, by phone at (866) 568-9649, or by email at [email protected].