Medicare Quoting and Enrollment Guidelines in MyMFG
Agent Requirements
Agents must be Ready to Sell (RTS) with the carrier to enroll.
Enrollment permissions are auto-generated based on carrier rosters.
Not all carriers are available for enrollment in MyMFG.
Refer to the Medicare Quote and Enrollment Guide for availability. Find it in MyMFG under Other → Support & Training.
Enrollment Button Indicators
Green: Enrollment available
Gray: Enrollment not available
External enrollments can be manually added for tracking purposes. For a full explanation of why the Enroll button may appear grayed out and what to do, see Why Is the Enrollment Button Grayed Out in MyMFG?
Suppressed Medicare Advantage Plans
Some plans cannot be quoted or enrolled through MyMFG because carriers restrict third-party platform enrollments. Common reasons for suppression include CMS compliance concerns, quality or performance issues such as low star ratings, and strategic decisions by the carrier.
Additional Resources
For additional help, please contact Producer Support, which is available by chat directly from your account, by phone at (866) 568-9649, or by email at [email protected].