What Is MyMFG+?
MyMFG+ (My MFG Plus) is a Customer Relationship Manager (CRM) platform sponsored by Messer Financial Group. It is designed to help insurance agents manage and grow their business — all in one place.
MyMFG+ Features
Schedule and manage client appointments
Send bulk emails and text messages to your clients
Build and automate lead capture forms and landing pages
Manage and organize your contacts
Track leads and sales opportunities
Sync and manage your social media accounts
Monitor your agency's activity and performance
Manage your online reputation (Google, Yelp reviews)
MyMFG+ (Plus) & MyMFG are two DIFFERENT platforms
Platform | What It's For |
MyMFG | Quoting and enrolling clients in ACA and Medicare plans |
MyMFG+ | CRM, marketing, communication, and business growth tools |
MyMFG+ does not include quoting or enrollment capabilities. If you need to quote or enroll a client you have to use MyMFG.
Relationship Between MyMFG and MyMFG+
You can sync your MyMFG client list to your MyMFG+ account
Log into MyMFG
Navigate to:
Other
My Profile
Scroll to the bottom of the page
Click Integrate MyMFG+ Account
Once integrated:
Contacts from MyMFG automatically sync into MyMFG+
Syncing occurs approximately every 30 minutes
Important:
Contact data flows from MyMFG → MyMFG+ only
Changes made in MyMFG+ do not sync back into MyMFG
If Accounts Are Not Syncing
Please reach out to [email protected] for assistance.
How to Get Access
To request a MyMFG+ account, submit the form below. A member of Messer's Communications Department will reach out with setup instructions and next steps.
Pricing
Free Access
If you are enrolled in one of Messer's star programs — ACA Star, Medicare Star, or All-In — standard MyMFG+ access is included at no cost.
Onboarding Fee
All new users pay a one-time $150 onboarding fee, which covers:
Account setup assistance
Platform training
Zoom onboarding calls
If you upgrade your plan later, you will not be charged the onboarding fee again.
Phone & Texting Features
To use calling or bulk texting features, you will need to purchase a dedicated MyMFG+ phone number through the platform's Settings. This is a separate number assigned specifically for your MyMFG+ account — your personal number cannot be used.
Phone usage is billed by the minute or per text segment:
Service | Cost |
Outbound Calls | $0.021 per minute |
Inbound Calls | $0.0128 per minute |
Text Messages | $0.0119 per segment |
If you choose the professional plan and above you will receive $25/month in credits that can be applied toward phone usage.
Good to Know
Contacts sync from MyMFG automatically — once you connect your accounts, your MyMFG clients will appear in MyMFG+ within about 30 minutes. This is a one-way sync: changes in MyMFG+ do not update MyMFG.
The mobile app is available for managing contacts, calendars, and communication on the go. Note that the app cannot be white-labeled.
You can replace Calendly — MyMFG+ has built-in scheduling tools that many agents use instead of a separate scheduling app.
Third-party app integrations are available through the Marketplace, but Messer does not provide support for those apps. Contact the third-party provider directly if you run into issues.
Canceling Your Account
To cancel your MyMFG+ account, email: [email protected]
A few important things to know before canceling:
Your account will be paused, not permanently deleted
Your data will be retained
Your assigned phone number will be permanently deleted and cannot be recovered — if you think you may want to return, consider reaching out before canceling to discuss your options
Need Help using your MyMFG+ Account?
MyMFG+ includes a 24/7 support chat bubble in the bottom-right corner of the platform — that's the fastest way to get help with technical issues or general questions.